Refund Policy
Thank you for choosing Vin Dublin LLC for your Music Production, Sound Design, and Film Scoring needs. We are committed to providing high-quality services to our clients. However, we understand that there may be instances where you may need to request a refund. Please read our refund policy carefully before making any payments.
1. Refund Eligibility
You are eligible for a refund if you meet the following criteria:
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Agreed to the Terms Of Service
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If the song was not the way you wanted it to be before rough draft.
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The song was not delivered within the time you have requested (MUST BE AT MOST 3 MONTHS)
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You were issued a copyright strike by using the song.
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Mistake of purchase within 7 days.
2. Refund Process
To request a refund, please follow these steps:
a. Send an email to vindublin@vindublin.com with the subject "Refund Request."
b. In the email, provide your name, contact information, payment details, and a clear explanation of the reason for the refund request.
c. Attach the work sample that was provided to you by Vin Dublin LLC.
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3. Refund Review
Upon receiving your refund request, our team will review it to determine if it meets the eligibility criteria. We may contact you for additional information if necessary.
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4. Refund Approval
If your refund request is approved, you will receive an email confirmation within 5 working days. The refund will be processed using the same payment method used for the original transaction.
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5. Refund Amount
The refund amount will be equal to the payment made for the service, excluding any applicable taxes or fees.
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6. Refund Denial
Refund requests may be denied if:
- The request is made after 3 days of receiving the work sample.
- The work sample has been approved and accepted by the client.
- The client has violated our terms and conditions.
- The refund request does not meet the eligibility criteria.
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7. Contact Us
If you have any questions or concerns about our refund policy, please contact us at 919-372-0252 or email us at vindublin@vindublin.com. Our customer support team will be happy to assist you.
Vin Dublin LLC reserves the right to modify or update this refund policy at any time. Any changes to the policy will be posted on our website, and the effective date will be updated accordingly.
By using our services and making payments, you agree to the terms and conditions outlined in this refund policy.
Thank you for choosing Vin Dublin LLC for your creative needs. We look forward to serving you with exceptional music production, sound design, and film scoring services.